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Frequently asked questions
Who do I contact if I'm having technical difficulties with the website?

If you are having difficulty placing an order online, or experiencing other problems with the website, call Customer Care at 02-830 5000 or email

I've forgotten my password and can't login to my account - what do I do?

If you have forgotten your password, reset it here. Be sure to enter the email address you used to set up your account.

Does Lush have a newsletter? How do I sign-up?

Lush sends out e-news every month. Our emails include exclusive offers, product announcements, events and helpful skin and hair care advice.

Rest assured Lush will not share your contact information with third parties.